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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marvin Chandler

Marvin Chandler

October 1, 2024

5  out of  5
rating by Marvin Chandler
"Glad I met a genuine agent that cares for our financial future, your agency has really helped us to be better employers to our employees! Thanks! #DontDieBroke #DoubleCheckTime"
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Betty Crowe

October 1, 2024

5  out of  5
rating by Betty Crowe
"Everyone is always professional, kind, considerate, and patient!"
We responded:
"Thanks Mrs. Betty! We definitely appreciate your business. "
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Tammie Black

September 29, 2024

5  out of  5
rating by Tammie Black
"Been with State Farm a while. I have no complaints 👍🏾"
We responded:
"Good to hear! We will work hard to keep it up."
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Kasheena McDonald

September 26, 2024

5  out of  5
rating by Kasheena McDonald
"Due to many seen and unforseen situations, I've had to speak with various agents. Inwanted to have what I needed just in case a disaster were to happen. By far, Mr. White has been the most polite, educating, patient, prompt, HONEST, and concerned agent I've ever met!! That matters to me in business! I'm not seen as a number! I'm valued within his office. If you're not insured, call Mr. White and get your free quote today. I'm certain you'll experience the same outstanding service I've received."
We responded:
"Glad we could be there when you needed us most! "
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tierra lebeauf

September 24, 2024

5  out of  5
rating by tierra lebeauf
"Amazing customer service. Very knowledgeable and helpful. Thank you Mr. Kevin"
We responded:
"Thank you for allowing us to be your agency of choice!!"
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Z Holt

April 16, 2024

5  out of  5
rating by Z Holt
"Always helpful, always great service"
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Terrica

February 23, 2024

5  out of  5
rating by Terrica
"Everyone was friendly and welcoming! I worked hands on with Jeremy who was knowledgeable and helpful when picking a plan for me! Loved the vibes here."
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Joseph Harris

February 22, 2024

1  out of  5
rating by Joseph Harris
"I never would have thought I'd be leaving a one star review for State Farm. Had them off and on for going on 29 years, and until this office, never had problems with them. This is directly pointed towards this office. We have on several occasions dropped off a check that didn't get applied. Just learned our insurance rate doubled this renewal due to "vandalism & break ins" in the Memphis area. First off, they don't cover ANYTHING stolen from inside your vehicle, and the $500 deductible is 2x the cost of just replacing the broken glass. I unfortunately have had my truck broken into and did not file a claim.Mr White is personable enough, but he has a guy working there, Jeremy, who I've found to be nothing but condescending and rude over the few times Ive had to deal with him. Told me our policy was canceled due to "non payment", to which i said well i guess thats a good thing because we want to cancel;( they have been payed, btw, he just isnt seeing it for some reason) to which he replied " Well yall will have to come in , and Lynsey will have to cancel due to us having 2 vehicles on the policy....Will be taking our business elsewhere. After 5 years, no claims, they don't even have the decency to pick up a phone and explain why our rates literally are more than the vehicle payments out of the blue."
We responded:
"Joseph, it’s always unfortunate whenever a customer has a bad experience. We work really hard to create good ones. My apologies for falling short. As of late, the premiums have been impacted by the increase in auto thefts and accidents in our area. Unfortunately, it is impacting us all. In addition, personal property is covered by a homeowners or renters policy. I’m saddened to see you guys go, but do understand. If there is anything we can do before you go please let me know. -Kevin "
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LaToya Miller

January 27, 2024

5  out of  5
rating by LaToya Miller
"On point with Insurance"
We responded:
"Thank you so much Latoya! We will continue to work hard to keep it that way. "
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I AM

November 26, 2023

5  out of  5
rating by I AM
"Kevin explains the (life) policies thoroughly, with patience and no judgement. He is genuinely concerned about the client. When he recommended a policy to me, he considered all of my concerns, and then tailored the policy to fit my needs, goals, and current situation. He provides a full range of options and services, using a holistic approach. I felt comfortable with him and he made sure to answer all of my questions. All of the office staff are friendly and dependable. Very trustworthy."
We responded:
"Thank you so much for this review. We definitely work hard to meet the personal needs of our customers and will strive to continue. "
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Rudolph Smith

November 2, 2023

5  out of  5
rating by Rudolph Smith
"Kevin has a great team - Jeremy got me started up on the right plan right on time without ever feeling like I was just be handled. They answer your calls and deal in solutions. Highly recommend"
We responded:
"Thank you so much Rudolph! Jeremy is definitely a great asset to our team. I’m so glad to hear of your experience. We will continue to work hard to provide this type of service. "
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Robert Mobley

May 10, 2023

1  out of  5
rating by Robert Mobley
"It didn't go well. They couldn't even cancel my policies on the date I asked for correctly."
We responded:
"Thanks Robert! It’s great doing business with you too."
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Laid by Lisa channel

July 13, 2022

5  out of  5
rating by Laid by Lisa channel
"I LOVE how knowledgeable he was with all questions I asked. Really good personality"
We responded:
"Thank you! Glad that we were able help."
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Rickey Cox

May 5, 2022

5  out of  5
rating by Rickey Cox
"Great place great people...mr.kevin walked through everything with me ,he helped me understand things my last insurance company didn't.. thanks this place is great..."
We responded:
"Thank you! We definitely strive to be a help to our customers."
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Keisha G.

June 19, 2021

5  out of  5
rating by Keisha G.
"I love this agency. Everyone I speak to is so nice and informative. My questions are always answered and they really have patience. I highly recommend!"
We responded:
"Thank you so much for the feedback. We will keep making efforts to provide such service!"
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monda mickens

August 31, 2020

5  out of  5
rating by monda mickens
"They take care of you"
We responded:
"Thank you!!"
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Erik Long

July 23, 2020

5  out of  5
rating by Erik Long
"Only insurance to recomend!!"
We responded:
"Thanks Erik!!"
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Farris Media

January 21, 2020

5  out of  5
rating by Farris Media
"Kevin is so knowledgeable and is a sure asset to his community!"
We responded:
"Thanks!! I am working on the answers to those things we discussed."
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Bridget Hargrow

December 15, 2019

5  out of  5
rating by Bridget Hargrow
"Very nice customer service"
We responded:
"Thanks Bridget! We will continue to look for ways to improve."
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robert young

October 6, 2019

4  out of  5
rating by robert young
"Friendly people"
We responded:
"Thank you! We definitely strive to be good neighbors."
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Jonathan Phipps

October 6, 2019

5  out of  5
rating by Jonathan Phipps
"Excellent service"
We responded:
"Thanks for the opportunity!!"
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Javier Kramer

January 8, 2019

5  out of  5
rating by Javier Kramer
"Everyone please come to this agent. Friendly voice staff, professional appearance and got lower rate. Located in nice area."
We responded:
"Thank you for the opportunity!"
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Tymara Dunlap

July 30, 2018

5  out of  5
rating by Tymara Dunlap
"Kevin White was very helpful today. I reached out to Kevin in search of better and more affordable car insurance and he answered. Kevin got me a better rate as well as a quick response. Thank you Kevin and I look forward to have a wonderful experience with State Farm and your team."
We responded:
"Thanks! Welcome to the neighborhood!!"
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Jerlisa Wells

April 10, 2018

5  out of  5
rating by Jerlisa Wells
"I've been with state farm now I believe since November 2017 and within 5 months, Kevin and his staff has been a lot of help for me. I went in looking for life insurance that was affordable for me and my family and came out with not only life insurance but they helped me save a extra $100 a month on auto insurance. I would have did renters insurance with them but I'm trying to buy a house soon SO I'll definitely be back for home owners insurance. I would recommend Kevin white and his staff to anyone because they carry a welcoming spirit and genuinely want to help. I can truly say that I feel like a good neighbor to State Farm. Thank you guys."
We responded:
"Thanks Jerlisa! Glad to be of service to you."
Profile photo of Catrina Clark

Catrina Clark

February 27, 2018

5  out of  5
rating by Catrina Clark
"My daughter was recently involved in a car accident and I was able to speak to Kevin personally while the police were still on the scene. Kevin and his staff contacted me several times to check on my family and to walk me through this process. Kudos to Kevin White and his staff!! Extremely professional, knowledgeable and friendly."