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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon Valente

Sharon Valente

October 24, 2024

5  out of  5
rating by Sharon Valente
"Traci helped me set up insurance for my new apartment. She was extremely supportive and made the process so easy!"
We responded:
"Thanks Sharon! Welcome to the Neighborhood! Let us know if you need anything."
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Starr Garrett

October 11, 2024

5  out of  5
rating by Starr Garrett
"They’ve been very helpful ! They listen and hear me. I’m grateful for the team at this location!"
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Kabesha Perry

October 7, 2024

5  out of  5
rating by Kabesha Perry
"My husband and I have our home renters’ insurance through State Farm and now, for our new truck! Kevin White and his staff have been amazing throughout the entire time! Their professionalism, yet kind and caring attitudes are truly appreciated. Thank you for everything!"
We responded:
"Grateful for the opportunity to be your agent!! "
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sassy sondra hill

October 7, 2024

5  out of  5
rating by sassy sondra hill
"Mr Kevin White and his staff are so friendly showing us true love not just treating us as clients but like family."
We responded:
"Thank you both for choosing us to be your agency! "
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T. Sain

October 4, 2024

5  out of  5
rating by T. Sain
"Kevin White is simply Awesome. He's very prompt,professional, consistent and courteous which are qualities I can't seem to find in many people or businesses. I HIGHLY recommend Kevin White as your insurance agent."
We responded:
"Thanks Tiffany! We try really hard to treat our customers how we want to be treated. Appreciate your business. "
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Daphne Richardson

October 4, 2024

5  out of  5
rating by Daphne Richardson
"Traci was very considerate and helpful. She was able to assist me with navigating the insurance needs for my parents. I so much appreciate her kindness and patience with me ."
We responded:
"Thanks Daphne! We really appreciate the opportunity to serve you and your parents. "
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Hattie Brown

October 3, 2024

5  out of  5
rating by Hattie Brown
"Kevin White and his Team are wonderful. They take time to help with a personal touch. I'm 75 yrs. Trying to adapt to all the new technologies and they are always patiently and respectfully assisting me along. Kevin and Tanisha as well as others have been Great. I highly recommend Kevin White's State Farm."
We responded:
"We love you Mrs. Hattie!! "
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Bridgett Patterson

October 2, 2024

5  out of  5
rating by Bridgett Patterson
"I HIGHLY recommend Mr. Kevin White at StateFarm. With the time of procrastination and 2300 worth of questions(I’m being silly it wasn’t that many lol, but it was SEVERAL), he remained patient and answered each question. Due to his patience,kindness,& knowledge my process was wonderful. I felt like I’ve gained a family member vs an Agent while working with him. You don’t find to many business people of good character and knowledgeable of what they’re talking about in this day and time so that is a plus! If I could give 100 stars I would."
We responded:
"Thanks Bridgett!! It was a pleasure to discuss all the available options for you and your family. "
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Marvin Chandler

October 1, 2024

5  out of  5
rating by Marvin Chandler
"Glad I met a genuine agent that cares for our financial future, your agency has really helped us to be better employers to our employees! Thanks! #DontDieBroke #DoubleCheckTime"
We responded:
"Thank you Marvin! We really appreciate your business!!"
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Betty Crowe

October 1, 2024

5  out of  5
rating by Betty Crowe
"Everyone is always professional, kind, considerate, and patient!"
We responded:
"Thanks Mrs. Betty! We definitely appreciate your business. "
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Tammie Black

September 29, 2024

5  out of  5
rating by Tammie Black
"Been with State Farm a while. I have no complaints 👍🏾"
We responded:
"Good to hear! We will work hard to keep it up."
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Kasheena McDonald

September 26, 2024

5  out of  5
rating by Kasheena McDonald
"Due to many seen and unforseen situations, I've had to speak with various agents. Inwanted to have what I needed just in case a disaster were to happen. By far, Mr. White has been the most polite, educating, patient, prompt, HONEST, and concerned agent I've ever met!! That matters to me in business! I'm not seen as a number! I'm valued within his office. If you're not insured, call Mr. White and get your free quote today. I'm certain you'll experience the same outstanding service I've received."
We responded:
"Glad we could be there when you needed us most! "
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tierra lebeauf

September 24, 2024

5  out of  5
rating by tierra lebeauf
"Amazing customer service. Very knowledgeable and helpful. Thank you Mr. Kevin"
We responded:
"Thank you for allowing us to be your agency of choice!!"
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Z Holt

April 16, 2024

5  out of  5
rating by Z Holt
"Always helpful, always great service"
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Terrica

February 23, 2024

5  out of  5
rating by Terrica
"Everyone was friendly and welcoming! I worked hands on with Jeremy who was knowledgeable and helpful when picking a plan for me! Loved the vibes here."
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Joseph Harris

February 22, 2024

1  out of  5
rating by Joseph Harris
"I never would have thought I'd be leaving a one star review for State Farm. Had them off and on for going on 29 years, and until this office, never had problems with them. This is directly pointed towards this office. We have on several occasions dropped off a check that didn't get applied. Just learned our insurance rate doubled this renewal due to "vandalism & break ins" in the Memphis area. First off, they don't cover ANYTHING stolen from inside your vehicle, and the $500 deductible is 2x the cost of just replacing the broken glass. I unfortunately have had my truck broken into and did not file a claim.Mr White is personable enough, but he has a guy working there, Jeremy, who I've found to be nothing but condescending and rude over the few times Ive had to deal with him. Told me our policy was canceled due to "non payment", to which i said well i guess thats a good thing because we want to cancel;( they have been payed, btw, he just isnt seeing it for some reason) to which he replied " Well yall will have to come in , and Lynsey will have to cancel due to us having 2 vehicles on the policy....Will be taking our business elsewhere. After 5 years, no claims, they don't even have the decency to pick up a phone and explain why our rates literally are more than the vehicle payments out of the blue."
We responded:
"Joseph, it’s always unfortunate whenever a customer has a bad experience. We work really hard to create good ones. My apologies for falling short. As of late, the premiums have been impacted by the increase in auto thefts and accidents in our area. Unfortunately, it is impacting us all. In addition, personal property is covered by a homeowners or renters policy. I’m saddened to see you guys go, but do understand. If there is anything we can do before you go please let me know. -Kevin "
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LaToya Miller

January 27, 2024

5  out of  5
rating by LaToya Miller
"On point with Insurance"
We responded:
"Thank you so much Latoya! We will continue to work hard to keep it that way. "
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I AM

November 26, 2023

5  out of  5
rating by I AM
"Kevin explains the (life) policies thoroughly, with patience and no judgement. He is genuinely concerned about the client. When he recommended a policy to me, he considered all of my concerns, and then tailored the policy to fit my needs, goals, and current situation. He provides a full range of options and services, using a holistic approach. I felt comfortable with him and he made sure to answer all of my questions. All of the office staff are friendly and dependable. Very trustworthy."
We responded:
"Thank you so much for this review. We definitely work hard to meet the personal needs of our customers and will strive to continue. "
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Rudolph Smith

November 2, 2023

5  out of  5
rating by Rudolph Smith
"Kevin has a great team - Jeremy got me started up on the right plan right on time without ever feeling like I was just be handled. They answer your calls and deal in solutions. Highly recommend"
We responded:
"Thank you so much Rudolph! Jeremy is definitely a great asset to our team. I’m so glad to hear of your experience. We will continue to work hard to provide this type of service. "
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Robert Mobley

May 10, 2023

1  out of  5
rating by Robert Mobley
"It didn't go well. They couldn't even cancel my policies on the date I asked for correctly."
We responded:
"Thanks Robert! It’s great doing business with you too."
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Laid by Lisa channel

July 13, 2022

5  out of  5
rating by Laid by Lisa channel
"I LOVE how knowledgeable he was with all questions I asked. Really good personality"
We responded:
"Thank you! Glad that we were able help."
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Rickey Cox

May 5, 2022

5  out of  5
rating by Rickey Cox
"Great place great people...mr.kevin walked through everything with me ,he helped me understand things my last insurance company didn't.. thanks this place is great..."
We responded:
"Thank you! We definitely strive to be a help to our customers."
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Keisha G.

June 19, 2021

5  out of  5
rating by Keisha G.
"I love this agency. Everyone I speak to is so nice and informative. My questions are always answered and they really have patience. I highly recommend!"
We responded:
"Thank you so much for the feedback. We will keep making efforts to provide such service!"
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monda mickens

August 31, 2020

5  out of  5
rating by monda mickens
"They take care of you"
We responded:
"Thank you!!"
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Erik Long

July 23, 2020

5  out of  5
rating by Erik Long
"Only insurance to recomend!!"
We responded:
"Thanks Erik!!"